Privacy & Security

Privacy Policy Notice

At Mountain West Bank, N.A., we respect your right to privacy. We want you to understand what information we collect and how we use it. In order to provide customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information. The following policy serves as a standard for all Mountain West Bank, N.A., employees for collection, use, retention, and security of nonpublic personal information.

What Information We Collect

We may collect "nonpublic personal information" about you from the following sources:

• Information we receive from you on applications or other loan and account forms;
• Information about your transactions with us or others; and
• Information we receive from third parties such as credit bureaus

"Nonpublic personal information" is personal information about you that we obtain in connection with providing a financial product or service to you and is not available to the general public. For example, nonpublic personal information includes information regarding your account balance, payment history, and overdraft history. We will never require you to provide any personal information that is not necessary to complete the business transaction(s) you request.

What Information We Disclose

We are permitted under law to share information about our experiences or transactions with you or your account with companies related to us by common control or ownership ("affiliates"). Our affiliates include Mountain West Bank Financial Corp., our parent company: Mountain West Bank of Kalispell, a sister financial institution: Mountain West Service Corp., which provides appraisal services; and Mountain West Insurance and Financial Services through which we offer insurance products. We may also share additional information about you or your accounts such as application and credit reporting information with our affiliates. You may direct us not to disclose financial information that does not directly relate to our experiences or transactions relating to you or your account to our affiliates by writing to us at Mountain West Bank, P O Box 6013, Helena, Montana 59604 or by calling us during normal business hours at 1-800-775-1889. Your request will apply to all accounts linked to your social security number. You may change your instruction any time in the future by calling 1-800-775-1889. If you have already informed us of your privacy preference you do not need to contact us again.

We are also permitted under law to disclose nonpublic personal information about you to non-affiliated third parties in certain circumstances. For example, we may disclose nonpublic personal information about you to government entities in response to subpoenas, and to to credit reporting agencies. Additionally, we provide information to third parties to assist us in servicing your loan or account with us. The companies we provide information to act on our behalf when they provide services and are not authorized to use the information for any other purposes. For example, we may provide information to third parties that print your checks, provide credit insurance products or provide technical assistance with our software programs. We do not disclose any nonpublic personal information about you to anyone except as permitted or required by law. Under no circumstances will we sell your personal information to anyone.

If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.

Our Security Procedures

We also take steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. Employees who violate these standards will be subject to disciplinary measures. Our physical, electronic, and procedural safeguards meet or exceed federal standards regarding the protection of your nonpublic personal information. We use technological means such as backup files, virus detection, eradication software and firewalls to protect against unauthorized access or alterations to customer data and we maintain policies and procedures covering the proper physical security of workplaces and records. We continually strive to maintain complete, accurate and up to date information. If ever you believe that our records contain inaccurate or incomplete information, please contact us at 1-800-775-1889. We will investigate your concerns and correct any inaccuracies in a timely manner. We reserve the right to change this policy at anytime but would communicate any significant changes to you as required by applicable law. The policies and practices described in this disclosure replace all previous notices or statements regarding our privacy policy.