FAQ/Knowledge Base

Expedited payments are ideal any time you have either forgotten to pay a bill or you are surprised by a payment that you need to make fast. Expedited payments provide an avenue to make that happen without incurring a sizeable late fee or damaging your credit rating. As the name suggests, expedited payments are sent expeditedly which is why they won't appear in your Payment Outbox. In some cases, the payee will receive your payment the same business day, but typically receipt occurs within one business day.

There are 2 types of expedited payments.

For $4.95, an e-payment can be made if customer meets cutoff time and the payee accepts electronic payments.
For $14.95, a check will be cut and mailed overnight.

The fee will be deducted from the funding account the payment is made from.

Expedited payments cannot be sent to an address in Hawaii or Alaska or a P.O. Box. These payments cannot be canceled as payment begins immediately after you click the button to submit your payment on the preview page.

Payments must be submitted by 2:00 p.m. MST in order to qualify.

To make an expedited payment, login to your IB account and access the BillPay page. From the menu on the left hand side, click on the Expedited Payment link and follow the steps on-screen.