FAQ/Knowledge Base
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7. How do I add a Payee?

To get started, please identify the person or organization you would like to add as a payee.

  • From your navigation links, click Add new payee.
  • Enter the name of the payee you want to add, or you may also click the "View our payee list" link to select the payee you want to add from a listing of payees, provide the other related entries, and click Add payee. A confirmation page appears that details your payee information.

    NOTE: If the payee is not included on the list of payees, you will be asked to enter the remittance address from the statement you receive.
    NOTE: If you click the "This payee does not have an account number" checkbox, a page will appear that allows you to manually enter the remittance address.

    Once the payee has been added, you can make a payment, add payment options, or add e-mail notifications for this payee.