FAQ/Knowledge Base

Yes, we must have a valid email address on file for you in order to send you notices regarding your account. Anytime a change is made to your account, whether by the customer or by the bank, an email is sent notifying you of the change. This is also important to when attempting to identify possible fraudulent activity on an account. For security reasons, only customers have the ability to maintain their email address on Internet Banking. To check the email address we have on file, log into the Internet Banking website. From the left hand side of the screen, click on the "Services and Prefs" button. Next, from the tabs at the top of the page, click on the "Security Info" button, this is where your email address is stored. Make any necessary changes and click on the Save button at the bottom of the page when finished.