Mobile Banking

Business happens everywhere. Luckily, with our complimentary mobile banking service, you can stay on top of business anywhere, anytime. It takes all the convenience of online banking and makes it portable via your smart phone. Now your Mountain West Bank accounts are always at your fingertips.


Mobile Banking
Summary
  • Free service to all Mountain West Bank customers*
  • Manage accounts 24/7 from anywhere
  • Web-enabled phones have full online banking and bill pay features

Find answers to frequently asked questions about mobile banking.


*Web access is needed to use the full mobile banking product. Check with your cell phone/mobile device service provider for details on specific internet fees and charges. SMS text message service is required for Text Banking. Check with your cell phone/mobile device service provider for details on specific SMS text service and message charges.

Login Instructions

Login instructions for customers with internet-enabled smart phone or device.


Logon to your Online Banking account at www.mtnwestbank.com and select "Mobile Banking" in the first row of options. Follow the online instructions to enroll in and activate your mobile phone. You will receive a text message with a link and your activation code. The first time you access the Mobile Banking website, you will be prompted to enter your activation code before being able to log in.


Once you've activated your mobile phone, you can access the Mobile Banking website anytime by visiting mobile.mtnwestbank.com


While on the Mobile Banking website, if you'd like to install the Mobile Banking App, click on the menu button at the top left hand corner, and select 'Download the App.' Once the app is installed, you will again be prompted to enter your activation code before being able to log in.


If you would like assistance enrolling in Mobile Banking, feel free to contact Customer Service.


If you have difficulties with your password please contact a Mountain West Bank New Accounts representative at your home branch or call 1-800-775-1889 for assistance.


Security

Mountain West Bank Mobile Banking utilizes best practice security measures such as HTTPS, 128-bit SS encryption, PIN or password access and application time-out when your phone is not in use. Only the phones that you personally enroll can access your accounts.

No account data is ever stored on your phone.


In the event that your phone is lost or stolen, your mobile banking service may be immediately disabled by calling Customer Service, or by following these steps:

  • Access Online Banking at www.mtnwestbank.com
  • Click "Mobile Banking" tab in the top row of options
  • Continue to "Mobile Profile"
  • Select "Remove this mobile device"
  • Click "Continue."

We are committed to protecting the privacy of your financial information. See the Mountain West Bank Privacy Policy for more information.


Your liability for unauthorized charges or transactions is limited. See the Mountain West Bank Terms and Conditions for details.


Only partial account numbers are used on the system.

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